Document Management System Market (2025 - 2030) Size, Share & Trends Analysis Report By Component (Software, Services), By Deployment (On-premise, Cloud), By Enterprise Size, By End-use (Healthcare, Manufacturing), By Region, And Segment Forecasts

Document Management System Market Summary

The global document management system market size was estimated at USD 7.68 billion in 2024 and is expected to reach USD 18.17 billion by 2030, growing at a CAGR of 15.9% from 2025 to 2030. This is driven by the increasing need for organizations to manage and store vast amounts of digital information securely.

As businesses expand their digital footprint and transition to paperless environments, the demand for efficient document storage, retrieval, and management solutions has surged. The growing adoption of cloud-based document management systems has further accelerated this shift, providing businesses with scalable, cost-effective, and accessible solutions. The rising emphasis on compliance and regulatory requirements is also contributing to the growth of document management system (DMS) industry. Organizations in highly regulated industries, such as healthcare, finance, and legal, are increasingly adopting DMS solutions to ensure adherence to strict data security, privacy, and record-keeping regulations. These systems help organizations streamline audits, maintain secure document trails, and reduce the risk of non-compliance penalties.

As businesses expand their digital footprint and transition to paperless environments, the demand for efficient document storage, retrieval, and management solutions has surged. The growing adoption of cloud-based document management systems has further accelerated this shift, providing businesses with scalable, cost-effective, and accessible solutions. The rising emphasis on compliance and regulatory requirements is also contributing to the growth of document management system (DMS) industry. Organizations in highly regulated industries, such as healthcare, finance, and legal, are increasingly adopting DMS solutions to ensure adherence to strict data security, privacy, and record-keeping regulations. These systems help organizations streamline audits, maintain secure document trails, and reduce the risk of non-compliance penalties.

In addition, the growing trend of remote work and collaboration has driven the adoption of DMS solutions that support efficient, secure document sharing and access across distributed teams. Cloud-based DMS platforms enable employees to access, edit, and share documents in real-time, regardless of location, facilitating seamless collaboration and improving productivity. The integration of advanced technologies, such as artificial intelligence (AI) and machine learning (ML), into DMS platforms has also enhanced their capabilities, providing automation, improved search functionality, and document categorization.

The need for improved data security and protection against cyber threats has driven demand for more robust document management solutions. As businesses face increasing cybersecurity risks, DMS platforms that offer advanced encryption, access control, and backup features have become essential in safeguarding sensitive documents and intellectual property. According to the Data Breach Investigations Report 2024, published by Verizon, over the past three years, ransomware and extortion breaches have accounted for 59% to 66% of all attacks. According to FBI data, the median loss for these breaches is USD 46,000, with 95% of cases ranging from USD 3 to USD 1.14 million.

Component Insights

The software segment dominated the market and accounted for the revenue share of over 67.0% in 2024, driven by the increasing demand for cloud-based, AI-driven, and compliance-ready solutions. Businesses are transitioning from on-premises systems to SaaS-based DMS platforms, which offer scalability, remote accessibility, and lower upfront costs. The rise of hybrid work models has accelerated this shift, with organizations prioritizing real-time collaboration tools (e.g., version control, simultaneous editing) to maintain productivity across distributed teams.

The services segment is anticipated to grow at the highest CAGR of 17.0% during the forecast period, driven by the increasing complexity of digital transformation initiatives and the need for specialized expertise in deployment and optimization. As organizations transition from legacy systems to cloud-based DMS platforms, demand surges for consulting, integration, and managed services to ensure seamless migration, customization, and user adoption. Enterprises in regulated industries (e.g., healthcare, finance, legal) rely on third-party service providers to configure compliance-ready workflows, implement access controls, and align DMS solutions with GDPR, HIPAA, or SOX requirements, minimizing legal and operational risks.

Deployment Insights

The cloud segment dominated the market and accounted for the revenue share of over 67.0% in 2024, driven by the integration of advanced technologies like AI, machine learning (ML), and robotic process automation (RPA) into cloud DMS platforms. These innovations enable smart document classification, automated metadata tagging, and predictive analytics, streamlining workflows and reducing manual data entry. For example, AI-powered optical character recognition (OCR) allows businesses to extract and index text from scanned documents, while natural language processing (NLP) enhances search accuracy.

The on-premises segment is expected to grow at a CAGR of 15.3% over the forecast period, owing to the industries with strict data sovereignty and security requirements. Organizations in government, defense, and highly regulated sectors (e.g., banking, healthcare) often prefer on-premises DMS solutions to maintain full control over sensitive data and comply with local data residency laws. For example, financial institutions handling customer PII or government agencies managing classified documents opt for on-premises deployments to mitigate risks associated with cloud-based data breaches or third-party access.

Enterprise Size Insights

The large enterprises segment dominated the market and accounted for the revenue share of nearly 67.0% in 2024, driven by the increasing volume of enterprise-grade documents and the need for scalable, secure, and intelligent document workflows. Multinational corporations with complex organizational structures require centralized yet customizable DMS platforms to manage cross-departmental collaboration, ensuring version control, audit trails, and compliance across global teams. Industries like banking, healthcare, and legal services rely on AI-enhanced DMS solutions to automate contract analysis, regulatory reporting, and records retention, reducing manual errors and operational costs.

The SMEs segment is expected to grow at a significant CAGR during the forecast period due as the increasing trend of remote work and digital collaboration is pushing SMEs toward adopting DMS solutions. As more employees work remotely, businesses need a secure way to share and collaborate on documents across locations. Cloud-based DMS platforms offer secure, real-time access to documents, enabling SMEs to enhance productivity and collaboration among remote teams while ensuring data security.

End-use Insights

The healthcare segment dominated the market and accounted for the revenue share of over 23.0% in 2024. The increasing shift towards electronic health records (EHRs) and paperless systems is also a major driver. As healthcare providers move away from traditional paper-based systems to digital solutions, the adoption of DMS platforms helps manage electronic documents such as patient records, prescriptions, lab reports, and imaging files. This transition reduces errors associated with manual document handling, improves operational efficiency, and enhances patient care by providing healthcare professionals with immediate access to up-to-date information.

The manufacturing segment is expected to register a significant CAGR over the forecast period. The growing trend of digital transformation in the manufacturing sector is also accelerating the adoption of DMS solutions. As manufacturers embrace Industry 4.0 and smart manufacturing technologies, there is a greater need for integrated digital solutions that connect operations, people, and data. DMS platforms are increasingly being integrated with enterprise resource planning (ERP) systems, supply chain management software, and other digital tools, enabling manufacturers to streamline their document flows, improve communication between departments, and reduce errors caused by disconnected systems.

Regional Insights

The document management system market in North America held a significant revenue share of nearly 40.0% in 2024, driven by the increasing demand for digital transformation across industries. Organizations are shifting towards paperless operations to improve efficiency, reduce costs, and enhance collaboration. The strong regulatory landscape, particularly in sectors like healthcare and finance, is also a key factor, as companies seek to ensure compliance with stringent data protection laws like HIPAA and GDPR.

U.S. Document Management System Market Trends

The document management system market in the U.S. is expected to grow significantly at a CAGR of 14.9% from 2025 to 2030 due to a surge in demand for secure, efficient document management across various sectors, including healthcare, finance, and legal services. The need for improved regulatory compliance, especially with industry-specific regulations such as HIPAA in healthcare, is driving the adoption of DMS solutions.

Europe Document Management System Market Trends

The Europe document management system market is anticipated to register considerable growth from 2025 to 2030 due to the region’s stringent data protection regulations, such as GDPR, which require businesses to adopt secure document management practices. The increasing need for businesses to streamline operations and improve document accessibility is pushing the demand for DMS solutions. Additionally, the rising trend of digitalization and the shift towards paperless offices, particularly in industries like finance, legal, and government sectors, is propelling market growth in Europe.

The document management system market in the UK is expected to grow rapidly in the coming years, driven by the increasing emphasis on regulatory compliance, particularly in sectors like healthcare, finance, and legal services. With the growing amount of digital information, businesses are adopting DMS solutions to better organize, store, and access critical documents securely.

Germany document management system market held a substantial revenue share in 2024 due to the country’s strong industrial base and the need for efficient document management solutions across various sectors, including automotive, manufacturing, and healthcare. Germany’s robust data protection laws, such as the Bundesdatenschutzgesetz (BDSG), are also encouraging businesses to invest in secure DMS platforms.

Asia Pacific Document Management System Market Trends

The document management system market in the Asia Pacific is expected to register the highest CAGR of 16.7% from 2025 to 2030, due to the increasing adoption of digital solutions by businesses across emerging economies like India and China. The region's shift towards paperless operations, driven by technological advancements and government initiatives supporting digital transformation, is a major growth driver.

Japan document management system market is expected to grow rapidly in the coming years, driven by the country's push towards automation and digital transformation, especially in industries like manufacturing, healthcare, and finance. The need for efficient document management, combined with the country’s aging population and the resulting demand for healthcare solutions, is driving growth in the sector.

The document management system market in China held a substantial revenue share in 2024, fueled by the country's rapid digital transformation and the increasing demand for cloud-based solutions. As businesses, particularly in manufacturing, healthcare, and finance, modernize their operations, there is a strong need for secure and efficient document management systems. Government support for digital initiatives, along with a growing focus on data security and compliance, is driving the adoption of DMS solutions in the region.

Key Document Management System Company Insights

Key players operating in the document management system industry include Microsoft, IBM Corporation, Oracle Corporation, Open Text Corporation, and Hyland Software, Inc. The companies are focusing on various strategic initiatives, including new product development, partnerships & collaborations, and agreements to gain a competitive advantage over their rivals. The following are some instances of such initiatives.

• In April 2025, Hyland Software, Inc. expanded its product portfolio with enhanced AI capabilities to elevate intelligent content management. Through powerful updates to Hyland Automate, Hyland Knowledge Discovery, and significant improvements to Hyland OnBase and Hyland Alfresco, the company is equipping organizations with advanced tools to optimize content, process, and application intelligence. The Hyland Content Intelligence product line enables businesses to gain actionable insights through simple natural language queries, streamlining complex searches and generating accurate information from enterprise content.

• In March 2025, IBM Corporation introduced IBM Storage Ceph as a Service, expanding its portfolio of flexible on-premises infrastructure solutions. This new offering complements IBM Power delivered as a service, providing a distributed compute platform with various form factors and flexible consumption models. The IBM Storage Ceph service enables clients to integrate cloud-based solutions with on-premises environments, delivering a unified software-defined storage solution that combines block, file, and object data. It aims to help organizations eliminate data silos and modernize their data lakes and virtual machine storage, offering a seamless cloud storage experience on-premises.

• In December 2024, OpenText launched Core Digital Asset Management (Core DAM), a solution designed to optimize the digital content supply chain with powerful features that deliver tangible results. Core DAM integrates practical AI to automate tasks like image tagging, video transcript generation, and the creation of design inspiration images with OpenText Experience Aviator, improving both the efficiency and accuracy of creative workflows. It provides global content access, allowing users to instantly generate links for high-performance display worldwide.

Document Management System Market Report Scope

Global Document Management System Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global document management system market report based on component, deployment, enterprise size, end-use, and region.

• Component Outlook (Revenue, USD Billion, 2018 - 2030)

  • Software

  • Services

• Deployment Outlook (Revenue, USD Billion, 2018 - 2030)

  • Cloud

  • On-premises

• Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)

  • Large Enterprises

  • SMEs

• End Use Outlook (Revenue, USD Billion, 2018 - 2030)

  • BFSI

  • Government

  • Healthcare

  • IT and Telecom

  • Retail

  • Manufacturing

  • Others

• Regional Outlook (Revenue, USD Billion, 2018 - 2030)

  • North America

    • U.S.

    • Canada

    • Mexico

  • Europe

    • UK

    • Germany

    • France

  • Asia Pacific

    • China

    • India

    • Japan

    • South Korea

    • Australia

  • Latin America

    • Brazil

  • Middle East & Africa

    • UAE

    • Saudi Arabia

    • South Africa